Marketing

In today’s hyper-connected digital landscape, understanding what customers say about your brand online isn’t just beneficial it’s essential for survival. For Malaysian businesses navigating an increasingly competitive market, social listening tools have become indispensable for monitoring brand reputation, tracking consumer sentiment, and staying ahead of industry trends. However, with premium solutions often costing a significant … Read more

Every minute, thousands of Malaysians are making decisions that could make or break your brand. They’re not doing it on your website, in your store, or even on your social media pages. They’re doing it on Lowyat Forum and if you’re not listening, you’re already losing. Imagine this; a potential customer is researching your latest … Read more

In Malaysia’s bustling digital landscape, where 89% of the population actively uses social media [9], customers are more vocal than ever about their experiences with brands. They share their joys, frustrations, and expectations across Facebook, Instagram, Twitter, and various online platforms often without directly tagging your business. This is where social listening becomes not just … Read more